Shipping policy
At Kitty Sphere, we offer free standard shipping on all orders, with no minimum order value.
Orders are usually processed within 1 to 3 business days.
Estimated delivery is 8 to 12 business days after dispatch.
DELIVERY TIMES
Our usual processing and delivery estimates are:
Order Processing:
1 to 3 business days.
Orders placed late on Friday or over the weekend may begin processing on the next business day.
Estimated Delivery:
8 to 12 business days after dispatch.
Delivery dates are estimates rather than guarantees, but your statutory delivery rights are not affected.
HOW TO PLACE AN ORDER
1. Product
Go to the product page, choose any available options and add the item to your cart.
Please review the product details and selected variant before continuing.
2. Checkout
Proceed to checkout and enter your delivery and contact details accurately.
You will be able to review delivery information before placing the order.
3. Review
Review your order, delivery details, total price and any charges shown at checkout.
Shipping from Kitty Sphere is free unless a different option is clearly displayed before purchase.
4. Payment
Choose a payment method shown at checkout. Payments are processed securely.
5. Confirm
Place your order using the final payment/order button.
We will send an order confirmation to the contact details you provided.
PAYMENT METHODS
Available payment methods are shown at checkout.
Payment processing is handled through secure, encrypted systems.
Depending on availability, payment methods may include:
- Credit or debit cards
- PayPal
- Klarna
- Other payment methods displayed at checkout
SHIPPING COSTS
We cover the shipping costs on all standard orders.
All products are shipped to the delivery address provided at checkout, with no minimum order value required.
ORDER DISPATCH
Orders are normally processed within 1 to 3 business days.
Once your order is dispatched, we will send shipping confirmation and tracking information where tracking is available.
Estimated delivery is 8 to 12 business days after dispatch.
Unless a different delivery period has been agreed with you, we aim to deliver without undue delay and within 30 days of accepting your order.
Delivery estimates can be affected by carrier delays, customs processing or events outside our reasonable control.
If your order is significantly delayed, contact us at:
and we will investigate.
Risk of loss or damage remains with Kitty Sphere until the goods are delivered into your physical possession, or to a person you identify to receive them, except where applicable law provides otherwise.